The Services include all of Mitt Arv’s products, features, applications, services, technologies, and software that we provide. The Services comprise of the following aspects:
Last Updated-26 May, 2025
Last Updated-26 May, 2025
1.
The Services include all of Mitt Arv’s products, features, applications, services, technologies, and software that we provide. The Services comprise of the following aspects:
1.1
Emotional Wills enable users to leave messages in the form of texts, audios or videos for their friends and family which shall be delivered to the designated recipients after the death of the creating user, or a date as assigned by the creating user.
1.2
We develop and use tools to let the users record the details of their assets in the form of a vault, details of which shall be shared with the designated recipient after the death of the creating user, or a date as assigned by the creating user. We have a robust system to combat abuse and violations of our terms, however, such due diligence may be affected, in unenforceable circumstances, by human and technical errors beyond our comprehension.
1.3
This feature enables the user to generate and save an automated, pre-defined financial will template from the data as entered in the asset vault.
1.4
ScamBuster is an AI-powered platform designed to help detect and report potential scams. It analyzes phone numbers, messages, links, and files, offering insights to identify suspicious activity. While we strive to be users first line of defense, we always recommend verifying information through other sources as well. Our analysis may help the user to identify scams, but caution is key. With secure and anonymous sharing, users can also share their experiences to help others stay informed and safe, thereby fostering a community that stays vigilant.
1.5
To operate across the globe, we store and transfer data across our systems globally, including outside of your country of residence. This infrastructure is an essential part of providing our Service. This infrastructure may be owned or operated by Mitt Technologies Pte. Ltd, Singapore, its subsidiaries or its affiliates.
2.
Instead of an account subscription, we generate revenue by charging the user upon the use of certain features. We offer the creation of accounts and certain limited services free of cost, however, certain features shall be premium and will be available upon the payment of a subscription fee. The user shall have a choice to avail these premium features. By using the Service covered by these Terms, you acknowledge our subscription model.
3.
Providing our Service requires collecting and using your information and related metadata.The Privacy Policy explains how we collect, use, and share personal information and associated metadata across the Mitt Arv products. You must agree to the Privacy Policy to access and use our services.
Metadata may be shared with our partners and affiliates. This sharing is done in accordance with our Privacy Policy and applicable data protection laws.
4.
We require you to undertake to comply with the following: -
4.1
We aim to make our services safe, secure and in accordance with the law. So, we require you to assure the following: -
4.1.1
You are 18 years old or the minimum legal age in your country to use our Services.
4.1.2
You must not be prohibited from receiving any aspect of our Service under applicable laws.
4.1.3
Your account must not be previously disabled or deleted by us for violation of law or any of our policies.
4.1.4
You must not impersonate someone or something you are not, and you cannot create an account for someone else. You must provide us with accurate information.
4.1.5
You cannot do anything unlawful, misleading, or fraudulent or for an illegal or unauthorized purpose.
4.1.6
You cannot do anything to interfere with or impair the intended operation of the Service.
4.2
To protect the rights of our users and ensure a safe and secure platform in accordance with the law, the following restrictions apply to your use of Mitt Arv and its services:
4.2.1
You cannot sell, license, or purchase any account or data obtained from us or our Service. This includes attempts to buy, sell, or transfer any aspect of your account (including your username); solicit, collect, or use login credentials or badges of other users; or request or collect Mitt Arv usernames, passwords, or misappropriate access tokens.
4.2.2
You cannot upload any data that violates someone else's rights, including intellectual property rights (e.g., copyright infringement, trademark infringement, counterfeit, or pirated goods). You may use someone else's works under exceptions or limitations to copyright and related rights under applicable law. You represent you own or have obtained all necessary rights to the data you upload or share.
4.2.3
You cannot modify or create derivative works of, or reverse engineer our products or their components.
4.2.4
You cannot use a domain name or URL in your username without our prior written consent.
5.
As part of our Terms of Use, you grant us permissions that we need to provide you with the Service.
5.1
We do not claim ownership of your content that you upload on or in connection with our Service. However, we need certain legal permissions from you (known as "licence") to provide the Service. When you share or upload content that is protected by intellectual property rights (such as photos or videos) on or in connection with our Service, you hereby grant to us a non-exclusive, royalty-free, transferable, sub-licensable, worldwide licence to host, use, distribute, modify, run, copy, and deliver your uploads to the receivers selected by you. This licence will end when your content is deleted from our systems. You can delete your content uploaded by you, individually or all at once by deleting your account.
5.2
You agree that we can download and install updates to the Service on your device.
6.
If you use content that is protected by intellectual property rights that we have and make available in our Service, we retain all rights to our content (but not yours).
6.1
You must obtain written permission from us or under an open-source license to modify, create derivative works of, decompile, or otherwise attempt to extract source code from us.
7.
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7.1
We can remove any content or information you share on the Service if we believe it violates these Terms of Use, our policies, or if required to do so by law. We can refuse to provide or stop providing all or part of the Service to you (including terminating or disabling your access to all the Mitt Arv Products) immediately in the interest of our Services or if you create risk or legal exposure for us. We can also terminate or change the Service, remove, or block content or information shared on our Service, or stop providing all or part of the Service if we determine that doing so is reasonably necessary to avoid or mitigate adverse legal or regulatory impacts on us. If you believe that your account has been terminated in error, or you want to disable or permanently delete your account, contact our Support Team at support@mittarv.com. While the deletion process for such data is being undertaken, it remains subject to these Terms of Use and our Privacy Policy. After the content is deleted, it may take us up to another 90 days to remove it from backups and disaster recovery systems.
7.2
Data will not be deleted within 90 days of the account deletion or data deletion process beginning in the following situations:
7.3
Where data deletion within 90 days is not possible due to technical limitations of our systems, in such case, we will complete the deletion as soon as technically feasible; or where deletion would restrict our ability to:
7.3.1
investigate or identify illegal activity or violations of our terms and policies (for example, to identify or investigate misuse of our products or systems);
7.3.2
protect the safety and security of our products, systems, and users;
7.3.3
comply with a legal obligation, such as the preservation of evidence; or
7.3.4
comply with a request of a judicial or administrative authority, law enforcement, or a government agency;
7.4
In which case, the data will be retained for no longer than is necessary for the purposes for which it has been retained.
7.5
If you delete or we disable your account, these terms of use shall be terminated as an agreement between you and Mitt Arv, but this section and the section below (write point number) will still apply even after your account is terminated, disabled, or deleted.
8.
As a general rule, the customer will not be entitled to any refund, however, under certain circumstances, the customer will be entitled to a refund which has been defined below.
8.1
Once payment for a monthly subscription has been made, no refunds will be issued. Customers are encouraged to carefully review their subscriptions before making payments.
8.2
Refunds for annual subscriptions may be requested mid-year and will be provided on a pro-rated basis. However, any discounts applied to the annual subscription at the time of purchase will be removed, and the refund amount will be calculated based on the standard monthly subscription rate for the months used.
8.3
Refund requests must be submitted in writing to support@mittarv.com. Approved refunds will be processed within seven (7) business days of receiving the request.
8.4
Customers may cancel their subscriptions at any time. However, cancellation does not entitle the customer to a refund except as outlined in this policy.
8.5
Customers may cancel their subscriptions at any time. However, cancellation does not entitle the customer to a refund except as outlined in this policy.
9.
9.1
This agreement does not give any rights to any third parties.
9.2
Without our consent, you cannot transfer your rights or obligations under this agreement.
9.3
We reserve all rights not expressly granted to you.
9.4
Our rights and obligations can be assigned to others. For example, this could occur if our ownership changes (as in a merger, acquisition, or sale of assets) or by any applicable law.
10.
10.1
To the extent permitted by law, we also disclaim all warranties, whether express or implied, including the implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
10.2
Our responsibility for anything that happens in respect to our Service (also called "liability") is limited as much as the law will allow. If there is an issue with our Service, we cannot know what all the possible impacts might be. You agree that we will not be responsible ("liable") for any loss of profits, revenues, information, or data, or consequential, special, indirect, exemplary, punitive, or incidental damages arising out of or related to these Terms of use, even if we know that they are possible. This includes when we delete your content, information, or account.
11.
11.1
Any claim, cause of action, or dispute that you have against us that arises out of or relates to these Terms relating to our Website or Application shall be governed by the laws of Singapore without regard to its conflict of law provisions, and You consent to exclusive jurisdiction and venue in such courts.
11.2
Without prejudice to the foregoing, you agree that, in its sole discretion, Mitt Arv Technologies may also bring any claim that we might have against you related to efforts to abuse, interfere, or engage with our products in an unauthorized way in the country in which you reside that has jurisdiction over the claim.
12.
To the extent permitted by law, the total liability of Mitt Arv Technologies, and its subsidiaries, for any claims under these terms, including for any implied warranties, is limited to the amount you have paid us to use the Services (or, if we choose, to supply you the services again). In no event will Mitt Arv Technologies be liable for any special, incidental, indirect, or consequential damages whatsoever arising from your access or use of, or inability to access or use, the Services.
13.
We always appreciate feedback or any suggestions from users, but may use them without any restrictions or obligation to compensate you for them, and are under no obligation to keep them confidential.
14.
Unless otherwise required by law, we will notify you (for example, through our Service) before we make changes to these Terms and give you an opportunity to review them before they go into effect. Then, if you continue to use the Service, you will be bound by the updated Terms.
15.
If any provision of thisTerms of Use is found to be invalid or lawfully unenforceable, such provision shall be struck downand the remaining provisions shall remain in full force and effect. The invalid or unenforceable provision shall be replaced with a valid, enforceable provision that comes closest to the parties' original intent in a manner that is enforceable under applicable law.
16.
The parties to this Terms of Use acknowledge that a violation of any of the provisions of this Terms of Use would cause immediate and irreparable harm to the company for which monetary damages would be inadequate. Therefore, the Company shall be entitled to injunctive relief for the breach of any obligation by the user without proof of actual damages. Such remedy shall not be deemed to be the exclusive remedy for such violation but shall be in addition to all other remedies available at law or in equity.
17.
Notwithstanding anything to the contrary, you hereby undertake to indemnify and keep indemnified its Founders, Co-Founders, directors, employees, and agents, if any, against all claims, demands, damages, penalties, costs, or expenses of any kind whatsoever, which may arise against or be incurred by you in connection with any action/omission on their part pursuant to or in connection with this Document and/or arising by an act, default or neglect of you or otherwise arising out of any breach of any of the provisions, undertakings, representations and warranties and covenants of this Terms of Use.
18.
Any amendment or waiver to our agreement must be in writing and signed by us. If we fail to enforce any aspect of this agreement, it will not be a waiver.
19.
These Terms of Use shall be governed by and construed in accordance with the laws of Singapore, without giving effect to any principles of conflicts of law. Any dispute arising under or in connection with this Terms of use shall be resolved exclusively in the courts of Singapore. The user hereby irrevocably consent to the jurisdiction and venue of such courts for any such dispute and waive any objections to such jurisdiction or venue.
20.
Users can file their complaint on the below email ID and address: legal@mittarv.com . If you have any questions about these Terms of Use or your account, please contact us at dpo@mittarv.com .